Alan Helsley founded Helsley Roofing Company in 1992. Born in Dallas and raised in Richardson, he has lived in the MetroPlex his entire life. He began working in the roofing industry in 1978 as a teenager. Since then, he has gained years of experience as an assistant, a laborer, a salesman and currently as a business owner and manager. He has assembled a knowledgeable and professional sales and office staff and has built solid relationships with his suppliers and roofing crews.
Alan Helsley knows the importance of providing outstanding customer service and believes it to be the foundation for his business philosophy. He works hard to ensure that his philosophy is implemented by each salesman, employee, and roofing crew.
Some of the services Alan Helsley believes are key to providing excellent customer service include:
Return phone calls in a timely manner. - Be punctual for all appointments.
- Be knowledgeable, professional, and courteous.
- Present a professional estimate.
- Provide a list of all new roofs completed in neighborhood.
- Provide samples of material choices.
- Provide daily job supervision.
- Inspect finished job thoroughly.
- Maintain clean and neat jobsite.
- Collect payment only upon completion.
Serving Denton, Collin, Northeastern Dallas, Grayson & Rockwall Counties
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